This 18 module Core Communications set collection develops your competency in Active Listening, Accountability in Communications, and Assertive, Clear Communication.
The Active listening Set is the key to good interpersonal relationships at work, at home and in volunteer situations. Through recognizing listening interferences, employing summarizing techniques, and eliminating roadblocks to listening, you will become an active listener.
The Accountability in Communication Set develops your skill in how to take control of any situation by moving from being a victim to becoming accountable…from feeling powerless to taking back control, so that an appropriate solution can be implemented.
You will learn the three choices available to you when you encounter an issue. By the end of the program you will feel ready to become accountable in any situation.
The Assertiveness in Communication Set…is the key to win/win outcomes in difficult conversations
Do you hate confrontations?
Do you avoid difficult conversations?
You will learn the structure and strategies to make those uncomfortable, but necessary encounters, easier to execute.
The information provided explores clearer communication strategies and patterns of behavior which interfere with assertiveness. It also offers an assertiveness script for stating the issue clearly, strategies and dialogue for coping with criticism, body language options, and tips for persuasive power.
– Collection is sold as a package per user and can not be broken up into individual sets.
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