"Tell me and I forget. Teach me and I remember. Involve me and I learn."

- Benjamin Franklin

Welcome to Paladin!

Paladin StudentW e live in a fast-paced world where information doubles every 12 months. If you’re not careful, you can be left behind. Learning new skills and practices determines the value you bring to your company—to the market. If you’re a company, your employees’ knowledge capital keeps you competitive and can lower costs.

Paladin helps you increase your value by offering digital-learning solutions unlike the boring e-learning from the past. Providing cutting-edge thinking and strategies complemented by human interaction, students are able to learn faster, more comfortably and affordably.  Our system offers a blended e-learning with a live facilitator.  After all, a student needs a teacher, not just a system.

See what Paladin can do for you or your company. Get a FREE, No Cost, No Obligation Consultation and get your questions answered.  

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Some of Our Courses Include:



T echniques and insights into dealing with personal and professional conflicts.

This 6-module program teaches you how to recognize and deal with conflict in communication. As we experience so much of this in our daily lives, the elements introduced in this program will offer you the necessary insights and strategies to create more win/win outcomes in your conversations.

By the end of the program, you will have gained valuable insights into the strategies you can employ to deflect, prevent and deal with conflict in communication. You will recognize the signs and symptoms of situations where issues could arise and in the future. And, you will be more successful in meeting those challenges effectively.

- This course is mobile friendly for Android and iPhone by downloading the Canvas by Instructure app from your app store.

S traight forward, real-world useful, problem solving tips and techniques to advance your skills.

This four-module program teaches the attendees how to facilitate and structure a problem solving exercise. They will learn the 3 W’s of problem solving and how to apply this strategy to the resolution of issues faced in the workplace.

Outcomes:

The participants will come away with a simple and practical approach to problem resolution that they can easily apply to any issue they wish to dissect and resolve.

- This course is mobile friendly for Android and iPhone by downloading the Canvas by Instructure app from your app store.

T echniques and insights into dealing with personal and professional conflicts.

This 3-module program is designed to provide you with an understanding of exactly what Soft Skills are and why they are valuable for every aspect of your life.

Growing these skills you will develop an appreciation for and deeper understanding of the power of communication. They will enhance your personal effectiveness while laying a foundation for how those skills will improve your abilities and future opportunities.

- This course is mobile friendly for Android and iPhone by downloading the Canvas by Instructure app from your app store.

T he attitude we have with our customers determines the altitude we can rise to.

This 6-module program offers a wide range of critical elements necessary to develop a consistent and excellent customer service program for any organization.

By the end of this course, you will have gained great insight into how to develop, maintain, and manage a consistent program of excellent customer service through effective communication, teamwork and commitment. This process will help to ensure longevity, success and growth for your company and your career!

We are going to develop your understanding of: the Team Concept, the 7-Top Skills of Good Teamwork and what are Team ESI, emotional intelligence and the Happiness Factor. You’ll discover how your customer orientation to challenges can be enhanced by 6 crucial behaviors to achieve customer loyalty.

  • What are the 10 Commandments of Service?
  • How does memory affect customer service consistency?
  • How do we have better customer conversations?

And, much more.

- This course is mobile friendly for Android and iPhone by downloading the Canvas by Instructure app from your app store.

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